With a touch of a button, a pre-recorded message is transmitted to staff equipped with radios for immediate response.
Maximize Customer Engagement
Provides a real-time, direct 1:1 connection between ready-to-buy customers and store associates at all times.
Gives customers the opportunity to discretely call for an associate when they are ready.
Associates no longer have to guess where to be or hover and frustrate customers.
Instantly increase customer interactions and sales with placement
in low traffic areas;
within complex category lines that require employee expertise;
with heavy, oversized, and encased merchandise;
and at key destination categories.
Wireless, battery operated design allows for simple instore relocation which provides unlimited applications to boost seasonal sales, store promotions, and other strategic or local product incentives.
Increase Locked Merchandise Sales
Complement key loss prevention priorities without affecting sales and store performance.
Necessary at every locked case to offset diminished sales of encased merchandise.
Enable shoppers to call for immediate assistance and instantly interact with encased merchandise, significantly increasing the likelihood to buy.
Control shrink at fitting room while increasing customer engagement and additional merchandise sales.
Control Costs
Fewer employees needed to cover the floor.
Reduce payroll and unnecessary staffing during off-peak hours.
Increase Employee Productivity
Employees maintain a direct 1:1 connection with customers at all times from anywhere in the store.
Enables associates to be productive anywhere in the store without missing customer engagement and selling opportunities.
A single associate can cover multiple departments with confidence that customer service and sales is prioritized.
Employees can unload deliveries or organize inventory until called by a customer.
Key Functionality and Capabilities
The Ritron Quick Assist Shopper Call Button is wireless and battery operated so that it can be located anywhere in the store.
No additional infrastructure or network required.
Integrates to work with all existing networks and equipment for universal seamless plug-and-play integration.
Leverages the existing equipment currently in place to improve employee productivity, sales, and store performance.
Custom escalation features give managers real-time accountability as well as opportunities for coaching employees.
Clear customer-facing indicator to let the customer know that their request has been sent and response is pending.
