The retail industry is facing its hardest holiday season yet. How are you supposed to keep up with your customer's service expectations, all while struggling to find enough staff?
Download this pdf today to learn ways to engage your employees and keep them happy, while also creating a workplace that fosters performance and engagement. We all know that's not enough though. You will also learn about technology that can extend your staff by acting as a "quasi-employee".
Complete with links to multiple reference articles, this pdf is sure to help you improve your customer's experience while maximizing your current staff for the 2021 holiday season and beyond.
"After discovering lower than desired customer satisfaction at our unstaffed dressing rooms, we created a callbox based notification system using the Ritron Quick Assist. Following the deployment, stores were able to maintain secure access to fitting rooms while significantly increasing customer satisfaction."
-REI (Recreational Equipment, Inc.)